Privacy Policy

Introduction

At Capsule Hotel, protecting your personal information is a priority. This privacy policy explains how we collect, use, protect, and share your information when you use our services.

Information Collection

We may collect several types of information about you, including:

• Personal Information: Name, address, phone number, email address, date of birth, payment information.
• Reservation Information: Details of your stay, room preferences, special requests.
• Technical Information: IP address, browser type, operating system, location data.

Use of Information

The information we collect is used to:

• Process and manage your reservations.
• Provide efficient customer service.
• Improve our services and personalize your experience.
• Communicate with you about your bookings and our offers.
• Comply with legal and regulatory obligations.

Sharing of Information

We may share your information with:

• Service Providers: Third parties who provide services on our behalf, such as payment processing and reservation services.
• Legal Authorities:If required by law or to protect our legal rights.
• Business Partners: With your consent, for special offers or complementary services.

Protection of Information

We implement technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to:

• Access your personal information.
• Request the correction of your information.
• Request the deletion of your information (subject to legal requirements).
• Object to the processing of your personal information.
• Withdraw your consent at any time (for consent-based processing).

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your use of our website in order to personalize your experience and analyze the use of our services.

Changes to This Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website and, if necessary, you will be notified via email.

Contact

For any questions regarding this privacy policy or to exercise your rights, please contact us at:

Capsule Hotel Montreal

Address: 2042 Boul. Saint-Laurent, Montreal, QC H2X 2T2
Email: info@capsuleshotels.com
Phone: 514-373-9303